Frequently asked questions
Can I get the same scrub in a different color?
if the scrubs are made in the color that you want (and are available to order), we are happy to order them for you
Can I exchange an item for a different size?
Yes—during the checkout, choose what item you want to swap out for a different size and choose “exchange” and let us know what size (or if you need it in a petite or tall instead). We will confirm that the sizes are available and will send you the sizes you need.
Can I order any additional items that I like?
Contact us with the items you would like to order, and all additional orders over $75 qualify for free shipping.
Can I get items embroidered?
There are two ways to have a top embroidered; 1) Return the top(s) that fit in the original box with the comments that you would like them to be embroidered. Customer will be responsible for return shipping. Embroidery is $10/setup. 2) When you receive your notification about your upcoming order, place your embroidery/scrub re-order (from previous box order) at that time. Embroidered scrubs will be included with your box of scrubs and accessories.
Can I change the frequency of my subscription?
Yes. We understand that there are times you may need scrubs more often than others; a new job, employers changing colors, or your closet getting full. Change your settings in your profile within 72 hours of your scheduled renewal date if you need them more frequently or if you need to slow down the boxes.
What brands and styles will I receive in my box?
Your box will contain the most current name brands that are recognized nationally; Grey’s Anatomy, Jockey, Carhartt, Vera Bradley, WonderWink, and many more.
Can I request brands that I see online in my box?
No. Many brands identify as selling exclusively online; however, we have included their product in our “fit matrix” if you list them as a favorite fit so we can send you items that will fit like their product. Only the brands you see on the 4luvofscrubs website are available for request.
I removed the tags because they were itchy; can I send you a picture of the scrubs instead?
We actually need the style number for the scrubs to match you to the best styles for you. There are so many similar scrub tops and pants that we wouldn’t want to base our formula for you on a best guess.
Scrub box pricing ?
There $20 membership fee will be charged only on months you receive your box. You will be able to pick the frequency of your boxes during the survey process. You can change your membership frequency in your profile settings. The $20 will be applied to anything you keep in your box; however, you’re not required to keep anything in the box. 4luvofscrubs will also pay for your membership box to be shipped to you and for the return shipping, too (a return label will be included inside the box for you use for any items returned to 4luvofscrubs). All scrubs are priced at MAP (Minimum Advertised Pricing), meaning you won’t find them cheaper unless they are on sale. If you keep all the items in the box, you will receive 20% off the entire box.
Do you offer Gift Cards?
We plan to offer gift cards in the very near future, and we will update this section when available.
What happens if one of the items I receive is damaged?
If we’ve missed an issue with an item, we sincerely apologize and will do everything to make it right. There are often times when scrubs are also mis-sized, meaning that the sizes don’t match the sizes on the tags. Please login to your account, and send us a photo of the damaged item. Shipping on exchanges will be free, and we will look to replace it with it with an undamaged item.
Can I request items be delivered on specific dates?
Yes. We’ll notify you about upcoming shipments so you can add details to your upcoming box (accessories, additional feedback about previous scrub fits, etc) and if you know that you are going to be traveling or would like to have the scrubs delivered on a Friday to have them to wear on a for work on Monday, that is an option.